FAQs

FileMaker Business Alliance

FileMaker Business Alliance FAQ

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The FileMaker Business Alliance (FBA) is designed exclusively for companies that provide products and services based on the FileMaker product line. This includes FileMaker consultants, trainers, publishers, commercial solution providers, plug-in providers, and hosting companies. Companies looking to increase their business opportunities through exclusive sales and marketing support from FileMaker would benefit from FBA membership. The FBA provides a host of resources including promotional benefits, sales resources, co-marketing opportunities and product discounts to help you grow your business.

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FileMaker Business Alliance (FBA) applicants must have been in business for at least one year, must be a full daytime business concern and must provide a valid business license upon request. In addition, the an application for FBA membership must be submitted please email fba@filemaker.com.au for a application form.

Once approved, FileMaker Business Alliance members will receive a confirmation email that payment for membership has been received. Members will also receive a welcome email from their local regional office. The email you receive will contain your Membership ID# with information on how to access the FileMaker Business Alliance Members Only web site. This web site contains resources such as your FileMaker Sales Rep contact information, sales tools, logos, and more. The primary contact of the FBA membership will be subscribed to Biz Talk, the online FileMaker business forum. Later via regular mail, you will receive a member pack with a Certificate of Membership, and instructions on the best ways to work with FileMaker, co-marketing opportunities, and how to get the most out of your relationship with FileMaker.

For one FileMaker Business Alliance membership fee, the company, if requirements are met, may have a listing in the consultant, training and solution directories on the FileMaker web site.

Many of our members attribute significant amounts of their business to leads generated from FileMaker web sites. In addition, the FBA now gives members a direct line to the FileMaker sales team through an online forum and special meetings.

Platinum members of the FileMaker Business Alliance are nominated by FileMaker Business Account Managers or Regional Managers. There is not a formal application process and an additional fee is not required for this level. Contact your local or regional FileMaker Business Account Manager for more information

Training centers and individual trainers who provide customers with hands-on instruction for FileMaker software products may qualify for the FBA – Trainer Level program. Members receive all the benefits of the FBA plus FileMaker software to use in for their training courses (Educational Software Grant). In addition to the minimum requirements of a FileMaker Business Alliance member, a Trainer level applicant must provide a published schedule of training courses related to FileMaker Pro. The company must have a training facility, and a web site with an online registration form or information on how to register for a class.

If applying as an INDIVIDUAL trainer, please indicate so in the application. A sample of course materials and FileMaker certification is a plus. Customer references must be students that attended a training class delivered by your company. No additional membership fee is required.

FileMaker Business Alliance Trainer level members may apply for the 30-seat Educational Software Grant at no additional cost. This allows trainers to install up to 30-seats of the current version of FileMaker Pro in their facility for use in their training courses. Certain restrictions apply.

We encourage trainer level members to provide instructional courses in the latest versions of FileMaker Pro.

FileMaker Business Alliance members, for an additional fee, may list additional branch offices in the Consultants directory on the FileMaker web site. (Note: This does not include Trainer locations for a Trainer directory listing. Companies with an additional training site must purchase a second FBA membership)

As set forth in your FBA Agreement, you may, upon approval by FileMaker add an additional location to the FBA Directory (see FBA Agreement for details and limitations). Each additional listing is subject to an annual fee of US $100.00. P.O. Boxes or home addresses will not be accepted.

The separate fee for each additional location is a flat annual fee, regardless of what point during the FBA members' membership year the additional location is added. Further, the term for each additional location will be coterminous with the FBA membership term. (For example, if your membership year began on 5/1/2006, and you were to enroll an additional location on 11/1/2006, then you would pay the full flat annual fee of $100 for the additional location for that year, and the additional location would expire on 5/1/2007, at the same time that your FBA membership expires.)

If you offer FileMaker training and have multiple training locations, you must purchase additional memberships for $499. In addition to the listing in the Training Directory on the FileMaker web site, you will be eligible to apply for the FileMaker Educational Software Grant at no additional cost.

The Solution Bundle Agreement (SBA) is a software discount program designed for FileMaker Business Alliance members who want to distribute FileMaker software bundled with their professionally developed solutions. FileMaker Pro, FileMaker Server and FileMaker Mobile are available for special volume discounts in this program.

Here are the requirements and details to qualify:

  1. Available only to FileMaker Business Alliance members
  2. All Software Licenses issued are in your business name, not your end users’ business name.
  3. You MUST bundle the FileMaker SBA licenses with your approved solution.
  4. There is a 50-unit minimum of FileMaker Pro for each purchase. FileMaker Server and FileMaker Mobile may also be purchased at a discount, but do not count toward minimum order.
  5. A report detailing where previous licenses were sold is due upon purchase of new licenses. FileMaker may use this for audit purposes.
  6. You can elect to purchase single user licenses or a network key license.

For more information please contact FileMaker on

Australia:
1800 028 316
New Zealand: 0800 444 929
Hong Kong: 800 962 991
Singapore: 800 6161 974

FBA members have the ability to purchase FileMaker software at a discount for the purpose of bundling it with their solutions - the Solution Bundle Agreement (SBA) and Preferred VAR Pricing. Please call your local FileMaker sales representative for more information.