When Xercise Pro began as a business in 1994, its aim was to supply personal training services to a chain of health and fitness clubs over NSW and QLD. However, supplying a service through up to 15 different practitioners across three locations and over two states, quickly proved to be an administrative nightmare.

The company quickly realised its manual operating procedures weren't as effective as they could be and that a solution was needed to ensure the best standard of service was being given to its customers.

According to Andrew Markham, Managing Director of Xercise Pro, there was simply no solution in the marketplace that would deliver to Xercise Pro's exact requirements and so the only alternative was to develop and implement a FileMaker solution that could then be tailored to Xercise Pro's specific needs.

Aptly named 'Xercise Pro', the FileMaker solution that was created by Andrew Markham was designed to accurately record extensive business information including: all client and staff point of contact details; medical and injury histories; fitness assessments; chart and report results and more.

"With Xercise Pro," says Andrew, "we instantly saw some fantastic results, making it a great return on investment for our business. It not only fit the role perfectly for our business, but it also fit the brief for other small industries without huge budgets but with specific needs that could only be catered for with a FileMaker Pro solution."

As a result of the success of the FileMaker based Xercise Pro for its own business, the company decided to share this innovative solution with other businesses wanting to improve their business efficiency and effectiveness. Indeed, Xercise Pro is now used in over 50 Health Clubs, Universities and Personal Training Studios throughout Australia and New Zealand.

Take C2K Fitness for example. The fitness centre was looking for the best way to record extensive client information including contact details, medical history and fitness assessments. It became clear there was only one choice… the FileMaker Pro based 'Xercise Pro' created by Andrew Markham from Xercise Pro.

Carlos Garcia, Assistant Manager of C2K Fitness, says 'Xercise Pro' is being used for the whole business including; Fitness Assessments, designing programs, for Personal Training Clients, administering the Personal Training Program, Payroll as well as Monthly & Weekly Sales Reports.

"Xercise Pro has had an immediate positive impact on our business," explains Carlos. "Our services are now completely streamlined and Xercise Pro's incredible efficiency has helped minimise our filing greatly, minimised the incidence of missing or lost program cards, while additionally it has proved to be both a valuable training tool & perfect for quality control."

Delivering fitness programs and assessments to over 100,000 fitness enthusiasts per annum, the FileMaker based Xercise Pro which can manage personal trainers complete business transactions, it also includes over 500 exercise illustrations including popular regimes like pilates and yoga.