Support

Customer Service


FileMaker Knowledge Base

Service:
Online database containing thousands of technical articles, covering virtually every aspect of using FileMaker products. Search articles by product, and find answers to frequently-asked technical questions.

Other self-help support tools include the online help system built into your FileMaker software, and online product manuals available for download.

Cost:
Free

Availability:
24 hours, 7 days per week
(routine maintenance times excluded)

Complimentary service calls

Service:
To place an order, check order status, register your software and get information on pricing, product availability, promotions and other non-technical issues, call us at the following number or ask us a question.

1800 028 316 in Australia or 0800 444 929 in New Zealand

Cost:
Free

Availability:
Monday-Friday, 8:30 a.m. - 6:00 p.m., AEST