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Customer Service


FileMaker Knowledge Base

Service:
Online database containing thousands of technical articles, covering virtually every aspect of using FileMaker products. Search articles by product, and find answers to frequently-asked technical questions.

Other self-help support tools include the online help system built into your FileMaker software, and online product manuals available for download.

Cost:
Free

Availability:
24 hours, 7 days per week
(routine maintenance times excluded)

Complimentary service calls

Service:
To place an order for less than 10 units, check order status, register your software and get information on pricing, product availability, promotions and other non-technical issues, call us at the following number or ask us a question.

800-325-2747

Cost:
Free

Availability:
Monday-Thursday, 8 a.m. - 4 p.m., PT
Friday, 8 a.m. - 3 p.m., PT
( holidays excluded )