FileMaker Standard Phone Support
FileMaker and Bento customers are eligible for standard phone support for specific issues. Please refer to the chart below to find the appropriate contact for your support need.
Need help with a feature? Learn about priority phone support.
Find out which products are eligible for phone support.
Before calling, you may want to visit the FileMaker or Bento Forum, refer to the FileMaker Knowledge Base or view the Help Menu in your product.
Mac
PC
| Support Need | Contact | Availability |
|---|---|---|
Customer SupportRegister or activate your software, learn about current promotions, get pre-sales information, or order replacement media. |
1800 028 316or 408-727-8227*(from Latin America) |
Monday-Friday 7:00 am - 5:00pm PT (holidays excluded) |
Technical Support (FileMaker)Get help with installation, launch, or reinstallation (not including data recovery) when your hardware configuration meets the minimum system requirements for the software. |
1800 028 316or 408-727-8227*(from Latin America) |
Monday-Friday 7:00 am - 5:00pm PT (holidays excluded) |
Technical Support (Bento for Mac)Receive assistance with installation, sync, launch and integration with Mac OS X Address Book, iCal and iPhoto. |
1800 028 316or 408-727-8227*(from Latin America) |
Monday-Friday 7:00 am - 5:00pm PT (holidays excluded) |
Technical Support (Bento for iPhone and iPod touch)Receive assistance with syncing with Bento for Mac. |
1800 028 316or 408-727-8227*(from Latin America) |
Monday-Friday 7:00 am - 5:00pm PT (holidays excluded) |
| Need help with a feature? Learn about priority support. | ||
* Support is provided in English only
Knowledge Base
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