FileMaker Priority Technical Support
For questions involving the use of a feature in a FileMaker, Inc. product, we provide priority support. View the chart below to see which option best fits your need.
Find out which products are eligible for phone support.
Before calling, you may want to visit the FileMaker or Bento Forum, refer to the FileMaker Knowledge Base or view the Help Menu in your product.
Mac
PC
| Support | Price | Contact | Availability |
|---|---|---|---|
Additional support incident |
$45/one call $3/minute ($75/maximum) |
1800 028 316or 612 9438 4252 |
Monday-Friday 8:30 am - 5:30 pm Pacific Time (holidays excluded) |
Annual contract**Unlimited technical support calls for 12 months. |
$899/primary $699/additional $719/primary VLA $599/add'l VLA |
1800 028 316or 612 9438 4252 |
Monday-Friday 8:30 am - 5:30 pm Pacific Time (holidays excluded) |
* Support is provided in English only
** Note: When purchasing Priority Support, the initial or primary contract is $899. You may add additional members to your contract at $699 per member. If you are purchasing or renewing Priority Support with a Volume Licensing Agreement, your primary contract is $719 and additional members may be added at $559 per member.
Knowledge Base
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